Happy Lips produces high quality balms with beeswax, which has a higher melting point than other common lip balm ingredients. Our lip balm becomes a liquid at 125°F. Please do not leave your lip balm in a hot car or direct sunlight for an extended period of time.
If your adapters’ adhesive is too sticky, and you're experiencing issues with removing it from the surface, you can use dental floss, a credit card, or a kitchen utensil to remove. Gently slide any of these items underneath your Adapter. This will help the bonds of the adhesive break down without damaging the surface.
You may notice a small amount of residue remains stuck to the surface. Don’t worry -- our adhesive is just really really strong! Clean-up is a breeze. Apply a small amount of rubbing alcohol to a cloth and wipe your surface clean!
The Happy Lips balm container pushes directly onto a PopSocket™ top. You will hear a slight snap when it is attached. If it does not… insure you do not have the included Happy Lips adapter attached to the lip balm container. (If you see a red vinyl circular sticker on the bottom, that’s the adapter). See above instructions for how to remove the adapter from the lip balm container. If the adapter is not attached and you are having trouble attaching to your PopSocket™ - insure your PopSocket™ is compatible with the Happy Lips balm container. (See below question for which types of PopSocket are compatible)
The PopSockets™ name and PopSockets™ trademarks are the property of:
PopSockets LLC. Registered in the U.S. and other countries.
Happy Lips™ has not been authorized, sponsored or otherwise approved by PopSockets™
We donate a percentage of proceeds to Step Up. http://www.suwn.org/stepuptogether.
Step Up propels girls living or going to school in under-resourced communities to fulfill their potential by empowering them to become confident, college-bound, career-focused, and ready to join the next generation of professional women.
Happy Lips Balm is produced in a sanitary manufacturing facility and sealed onsite prior to shipping. There is no evidence of virus transmission in new cosmetic products. This product is recommended for personal use only, and Happy Lips recommends that customers refrain from sharing lip balm products.
Happy Lips has provided a solution for customers seeking the convenience of a lip balm that goes wherever they want. Happy Lips recommends following CDC guidelines for thoroughly washing or sanitizing hands before touching your face.
We hope you love every Happy Lips™ balm product you purchase. We believe in the quality that our products bring to enriching our customers lives. So, while we don’t offer direct returns or exchanges, we’re happy to address damages and shipping errors so you can be fully satisfied with your purchase.
In-Store Purchases: If you purchase a Happy Lips™ balm product from a retail store, you should refer to that store’s return policies and contact them directly for specific information.
HappyLipsBalm.com Purchases: Unfortunately, we’re not able to offer returns or exchanges for purchases through HappyLipsBalm.com. This includes featured specials, outlet items and discontinued items. However, every product purchase from HappyLipsBalm.com is protected by our 100% satisfaction guarantee. If for any reason the product does not meet your expectations, email us at firstname.lastname@example.org and we will refund the purchase price within 30 days of delivery. Shipping and handling fees are not refundable. Refunds are issued back to the original form of payment.
Reselling Products: It’s important to note that Happy Lips™ balm customers are not authorized to resell products in online markets or on auction sites. We, therefore, cannot endorse the quality or accuracy of any products purchased from such vendors.
When you receive your items, please inspect the package for any damage that may have occurred during shipment. It is normal for the box to show some wear, however, if damage occurred to the item(s) in your shipment, please email us immediately at email@example.com.
To help resolve the issue, we’ll need your order number, email address, shipping address, and phone number. Please be sure to retain the shipping box, packing materials, and damaged items in case we need to provide them to the carrier as proof of damage during transit.
If you didn’t find the information you were looking for in the above descriptions, please feel free to reach out to us any time. We’re grateful for the opportunity to address any concerns with your Happy Lips™ balm purchase. You can email us at firstname.lastname@example.org or write to us at:
Reliant Products LLC.
411 Theodore Fremd Avenue
Suite 206 South
Rye, NY 10580