Frequently Asked Questions

Product

What is included in the package?

Will the lip balm melt?

Is the mirror safe?

Adapter

Having trouble removing the lip balm container from the adapter?

Where can I place the adapter?

Is adapters' sticker safe?

Having issues attaching the adapters' adhesive?

Adhesive too sticky?

Adhesive residue… should I panic?

Popsocket™

How do I attach the lip balm to my PopSocket™?

Does the product come with a PopSocket™?

Will it work with Nukees™ or other grips?

What type of PopSocket™ does this work with?

Having trouble removing the lip balm container from the PopSocket™?

Property of PopSocket?

Charity

What organizations do you support?

Can I choose a different charity that I want the donation to go to?

Recycled

Is the packaging recycled?

Is the product container recycled?

Is this Mirror Recycled?

Ingredients

What ingredients are in the lip balm?

Do you ever test on animals?

Are there any harmful ingredients?

Is the lip balm safe?

Covid

Should I be concerned to touch my lips?

Legal

Is there a patent on the design?

Is Happy Lips™ Trademarked?

Order

Have a wholesale or retail inquiry?

Some of my order information I entered Is incorrect… now what?

I received an order with missing or incorrect items

My order never arrived?

Can I cancel, change, return or exchange an order?

Want to return &/or exchange?

Have a damaged Item?

Shipping Error?

Contact Us… we'd love to hear from you.